Changes for page Whole Team

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20	20	### High Productivity
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22		-* **Team Spirit**: Success is measured by team progress, not individual achievement. Each team member should put the needs of the team before individual needs.
	22	+* **Team over individuals**: Success is measured by team progress, not individual achievement. Each team member should put the needs of the team before individual needs.
23	23	* **Ask for and provide help**: Team members should cover for each other and offer help when needed to keep the team's overall productivity high. For example, it is a waste of resources to spend hours researching a problem when an experienced colleague could fix it in minutes.
24	24	* **Short Distance**: The shorter the distance between team members, the greater the productivity.
25	25	* **The ideal is co-location**, which means being physically present in the same room, close together, with easy, fast and informal communication.
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26	26	* The next best thing is home office with real-time interactive collaboration, including video conferencing, screen sharing or even shared coding. But there is a loss in missing non-verbal communication, missing conversations that happened by chance or were overheard by chance.
27	27	* Communication via email or chat is least productive.
28	28	* **Cost of Externals**: Hiring lower-paid programmers from abroad is not necessarily cheaper due to higher communication costs caused by physical distance, language or cultural barriers, different time zones, etc.
29		-* **On-Site Customer**: There should be one team member who is very familiar with the customer's needs, called the on-site customer. In case of questions or conflicts, the on-site customer can be quickly consulted due to the short distance compared to consulting the real customers. The business analyst or project manager is usually best suited for this role.
30		-* **Well-Oiled Teams**: Each person has their own attitudes and communication styles. It takes time for team members to get to know each other, to communicate effectively and to achieve optimum productivity, to become 'well-oiled'. It is therefore better to keep teams together and assign new projects to a static team, rather than randomly mixing people together for each new project.
	29	+* **On-Site Customer**: There should be one team member who is very familiar with the customer's needs, called the on-site customer. In case of questions or conflicts, the on-site customer can be quickly consulted due to the short distance compared to consulting the real customers. The business analyst is usually best suited for this role.
	30	+* **Well-Oiled Teams**: Each person has their own attitudes and communication styles. It takes time for team members to get to know each other, to communicate effectively and to achieve optimum productivity, to become 'well-oiled'. Managers should know that it is therefore better to keep teams together and assign new projects to a static team, rather than randomly mixing people together for each new project.